Water Quality Efforts

Water Quality Efforts

Supporting Documents
Viebicher Sewer/Water Master Plan
Verbicher Sewer/Water Master Plan Appendix
AECOM Well No. 2 Water Quality Study
BHA Well Pilot Plant Study
WQI Water Distribution System Water Quality
Clark-Dietz Summary Report/Future Capacity Needs


The Village of Kronenwetter is dedicated to providing quality water to each and every home within our service area. The Village is also dedicated to ensuring that the customers of the Water Utility are kept informed about what the Village is doing to ensure the goal of providing quality water is being met.  Below you will find a summary of the recent activities that the staff of the Village, under the direction of the Village Board have undertaken to meet the quality directives of the Village Board.

 Date  Activity   Action Taken 
September 5, 2023

Well No. 2 Water Treatment Facility Groundbreaking

Project broke ground. See event video here.
June 26. 2023

Well No. 2 Water Treatment Facility

Ellis Stone Construction Company, Inc contracted for construction.

June 12, 2023

Well No. 2 Water Treatment Facility

Becher Hoppe contracted for construction management services for the project.

March 15, 2021

Blending Water of Two Wells

Blending Water Postcard to Customers

February 24, 2021

Correspondence on Manganese Level with Department of Natural Resources

 DNR letter to the Village of Kronenwetter
 Village of Kronenwetter Response to DNR

Feb 2021

Immediate Water Quality Options

 Marathon Technical Services Memo

Feb 2021

February 1st, 2021 Testing of Wells 1 & 2

 2/1/2021 Water Well Test Results
 Iron and Manganese Testing

Jan 2021

Water Quality Open House


Jan 2021

Water Quality Open House

Dec 2020 Upon a request from a utility customer the Village posts current levels of both manganese and iron in the Village water  A PDF of the testing levels can be found here. 
Dec 2020 The Utility Committee sees a draft of the MTS water quality report at their meeting.  They recommend the report to the Village Board.   The draft of the MTS report can be found in the December Utility Committee packet, which can be found here
Sept 2020 The Village Board hears a presentation from the Village Administrator on a consultant to summarize the water quality options and to prepare materials for a public open house on options.  The Village Board approves a contract with Marathon Technical Service for water quality work.   Their contract can be found here
Dec 2019-Jan 202 The Village takes Well #2 off-line for maintenance.  While offline the Village super-treats the water well.  The Village takes samples before and after the treatment.  The Village received the report on this work. The summary follows.

WQI - Conclusions and Recommendations:
Data show the presence of excessive biofilm in Well 2, the aquifer connected to the well, the water distribution system, and the two plumbing systems sampled. This naturally forming biofilm is likely caused by nutrient conditions in the aquifer that promote biofilm growth and is enhanced in the distribution system by the feed of phosphate for corrosion control.

Biofilm in Well 2 appears to be caused by excessive biofilm in the connected aquifer, the presence of nutrients in the water, and connection of the well’s recharge area to the nearby creel‹. The creel‹ and adjacent wetlands are the ultimate sources for nutrients in water pumped from Well 2. The recharge area for Well 1 is shifted more to the east and away from the creek, which is why it does not see the same issues as Well 2. This does not mean Well 1 does not have its own issues — this well was not investigated as part of this project.

Chemical rehabilitation and enhanced maintenance of Well 2 should help reduce problems seen in the well and the water distribution system. However, these actions will not eliminate all the problems experienced nor will they get rid of the source of excessive nutrient conditions that promote the problems.

The following recommendations should help minimize/reduce issues in the water system at the Village of Kronenwetter:
• Well 2 should be chemically rehabilitated to remove biofilm. Rehabilitation of the well is a three-step process, which includes mechanical rehabilitation to physically remove biofilm in the well and gravel pack, acid-based rehabilitation to remove mineral scale not removed by mechanical means, and chlorine-based rehabilitation with specialty acids and additives to penetrate/remove remaining biofilm. The treatments need to focus action on the gravel pack as that is the likely location of the most problematic biofilm. A detailed rehabilitation/treatment approach can be provided.

• Flushing of the water system should be performed in a unidirectional manner (UDF). This approach targets a flushing velocity of 5.5 foot per second to scour biofilm and debris from the water system. This activity will help control turbid water events in the water distribution system.

• Water service lines should be aggressively flushed when water meters are changed out. This can be accomplished by connecting a temporary fitting at the meter connection and flushing the service until clear water is obtained. This activity will help control turbid water events in premise plumbing systems and will help control lead/copper corrosion.

• Consider feeding Clearitas 101 at the well sources at a low rate. This is an effective biofilm disruption chemical that will help control/remove biofilm in the water distribution system. Careful dosing of this chemical is needed to prevent inducing sloughing events in the water distribution and premise plumbing systems.

July 9, 2019 The Village Board reviews the Strategic Strategies submitted to them by the Village Administrator.   The Strategic Strategies address the Village's adopted Strategic Plan Objectives.  Two of the objectives are "Ensure an adequate supply of water exists to account for future development" and to "Strive to provide high-quality water for an increasing resident base".   The Village Board reviewed the Strategic Strategies with the idea of approving them at their July 23rd Village Board meeting.   The packet for the Strategic Strategies is located here, and the Strategic Strategies are 6.1 on the agenda.   
July 8, 2019 The Village's Utility Committee reviews a recommendation on the Clark Dietz report, mentioned below, as well as the Water Quality Investigations biofilm report at their July meeting.  The committee will review the information at their August meeting and make a recommendation to the Village Board.   The packet for the July Utility Committee meeting can be found here.   
June 24, 2019 Water Quality Investigations submits their review of Well #2 to the Village.  This report details the current status of Well #2 and provides some suggested action to be taken by the Village regarding Well #2.  The final version of the report from Water Quality Investigations is here. This report will be going to the Utility Committee at their July meeting for review and comment. 
May 24, 2019 Clark Dietz delivers the final report to the Village Public Works Director.  Clark Dietz representatives will be on hand at the June 4th Utility Committee.  The meeting will be at 5:45 pm at the Kronenwetter Municipal Center in the Village Board room.  The final version of the report from Clark Dietz is here.   Representatives from the firm will be on hand at the June Utility Committee meeting to go over the report and the recommendations. 
May 7, 2019 The Village Public Works Director reports to the Utility Committee (UC) the replacement for the Property and Infrastructure Committee (PIC) that Clark Dietz has a draft of the final report and the report will be available at the Utility Committee's June meeting.  Committee thanked the Public Works Director for his update and requested that the report be provided as soon as possible to the committee. 
February,  March and April 2019 Clark Dietz engineering works on the water quality study.  Clark Dietz holds multiple meetings with Village staff to collect information on the Village's water system. 
February 13, 2019  Recommendation from the Property & Infrastructure Committee (PIC) goes to the Village Board with a recommendation.  The Village Board on a 5-0 vote approves a contract with Clark Dietz for a Water Capacity and Quality Study for a cost not to exceed $14,300.  The minutes from that meeting can be found here
February 5, 2019  Water Quality consultant proposals are presented to the Property and Infrastructure Committee Committee recommended that the Village Board approve a contract with Clark Dietz to provide a review of the options for improving the water quality of the Village as well as addressing future water quantity needs.  The minutes for that meeting can be found here. 
January 25, 2019  Deadline for Water Quality consultants.  
December 11, 2018 The Request for a Water Quality consultant comes before the Village Board for review and final approval.  The Village Board takes official action directing staff to submit the RFP out to interested firms.   The RFP is also posted on the Village's web site, found here.
December 4, 2018 A Request for Proposals for a Water Quality consultant is sent to the Property and Infrastructure Committee for review and recommendation to the Village Board.  The Committee reviewed the information in their packet, found here.  They discussed the RFP and then recommended it to the Village Board for final review and then submittal to interested firms.  
October 23, 2018  During a public meeting, the Village Board received an update from the Village staff regarding the recent meeting with the Department of Natural Resources (DNR) and the Public Service Commission (PSC).   The Village Board directed staff to begin the process of finding a consultant to evaluate the different options available to the Village for impacting the water quality and to hold off on putting together a water survey until the consultant has been selected. 
October 2, 2018 The Property and Infrastructure Committee, during their regular public meeting, received information from the Village staff from a meeting that was held between Village staff, staff with the Wisconsin Department of Natural Resources (DNR), and the Wisconsin Public Service Commission (PSC).   The Committee reviewed the information in their packet, found here.  They requested that the Village staff put together a survey of the users of the water utility that will be more extensive than the questions that were included in the Comprehensive Plan survey. 
September 28, 2018  The Village Administrator, Public Works Director, and the Contracted Operator in charge met with representatives of the Wisconsin Department of Natural Resources (DNR) and the Wisconsin Public Service Commission (PSC) to discuss the next steps that the Village would have to take to address resident concerns with water quality within the Village.  Representatives of DNR and PSC provided the Village with a list of things that the Village should have a consultant evaluate.  They stressed that in addition to the consultant's review, the Village should plan to have multiple contacts with the Village's customers via open houses, surveys, and other means to ensure that customers are aware of the issues that are being considered.  It is also stressed that the Village Board needs to have a requested course of action on this matter which relates to the consultant's review.   Neither the PSC nor the DNR will dictate the solution unless the Village's water does not meet DNR standards for water quality. 

Below are other links to documents and websites that relate to the water quality of the Village.  
Notes regarding Link   Link  
Pamphlet on "Improving your Water Quality" from the State of Wisconsin Department of Safety and Professional Services  Link to file
List of products approved by the State of Wisconsin Department of Professional Services that can reduce iron levels found in water that can be used in a private dwelling.  Link to Department of Professional Services web site
List of products approved by the State of Wisconsin Department of Professional Services that can reduce manganese levels found in water that can be used in a private dwelling.  Link to Department of Professional Services web site.
 This web site, which is hosted by the Wisconsin Department of Natural Resources allows any user to review the information on file for any public water system within Wisconsin.     https://dnr.wi.gov/dwsviewer
This document, provided by the Wisconsin Department of Natural Resources is a reference document regarding Manganese in Drinking Water.  It provides an excellent source of information for homeowners and other members of the public.    Manganese in Drinking Water
The link to the right is a link to NR 809.70 the Wisconsin State Statute that covers secondary inorganic chemical and physical standards.  Within this law it does reference the secondary standards for inorganic chemicals.   The entire Safe Water Standard is also accessible from this page.   Wisconsin Statute NR 809-Safe Drinking Water

The Village's Water system is highly regulated by the Wisconsin Department of Natural Resources (DNR).  The Village performs numerous tests to ensure that the water meets the standards set by the DNR.  The yearly reports of the tests that the Village performs, are contained within the Consumer Confidence Report of the Village that are released to the public each year.  The Village has all of those reports posted here.    

If you have questions about the quality of your water, please feel free to contact the Water Department using the link at the left.   The water utility clerk can normally answer any questions about your water, and can also schedule appointments with Village staff for residents that have further questions.